18 August 2026

Dorsett Hartamas KL, Kuala Lumpur Arena

Emotional Intelligence for Your Workplace

Emotional Intelligence is a critical workplace competency that enables individuals to recognise, understand and manage their own emotions while responding effectively to the emotions of others. This training provides participants with a practical understanding of the core components of emotional intelligence, its four quadrants and the neuroscience behind emotions and behaviour. Participants will enhance their self-awareness, identify their emotional triggers, and develop effective emotion management and self-regulation techniques to handle workplace challenges professionally and constructively. The programme also strengthens empathy to better understand, support and collaborate with colleagues, while applying effective social and communication skills to build positive relationships, resolve conflicts, influence others and foster a respectful, high-performing workplace.